Privacy Policy

Last Updated: April 27, 2023

Welcome to the DadChef website (“Site”)! DadChef (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring a secure online shopping experience. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our Site. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information Collection and Use

When you visit or make a purchase from our Site, we may collect the following types of personal information about you:

– Personal Identifiers: Name, email address, shipping address, billing address, phone number, and payment information.
– Internet Activity: IP address, browsing history, search history, and information on your interaction with our Site.

We use the collected information for various purposes:

– To fulfill your orders and provide you with our products and services.
– To communicate with you about your order, respond to your inquiries, and provide customer support.
– To analyze and improve our Site, products, and services.
– To detect, prevent, and address technical issues and fraud.
– To send you marketing and promotional communications, with your consent.

2. Information Sharing

We do not sell your personal information to third parties. However, we may share your personal information with third-party service providers who perform functions on our behalf, such as payment processing, shipping, and email marketing. These service providers are obligated to protect your personal information in accordance with applicable laws and our contractual agreements with them.

3. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, disclosure, alteration, or destruction. When you provide us with your payment information, the data is encrypted using secure socket layer (SSL) technology.

4. Return Policy

We strive to ensure your satisfaction with our merchandise. If you are not satisfied with your purchase, you may return the item(s) within 7 days of the delivery date. Returns will be issued in the form of store credit only. Buyers are responsible for return shipping costs.

To initiate a return, please contact our customer support team at admin@dadchef.io with your order number, item(s) to be returned, and the reason for the return. Upon approval, you will receive further instructions for your return.

Please note that returned items must be in their original condition with all tags attached and in their original packaging. We reserve the right to deny a return if the item(s) do not meet these requirements.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date at the top. Your continued use of our Site after any changes to the Privacy Policy constitutes your acceptance of the new terms.

By using our Site, you acknowledge and agree to the terms of this Privacy Policy.